Scopus Documents

Total : 27

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The user engagement impact along information technology of infrastructure library (ITIL) adoption
Authors : SARIFAH PUTRI RAFLESIA
Citation : 8
Cover Date : 2017-01-01
Type Doc : Conference Proceeding
Publication Name : ICECOS 2017 - Proceeding of 2017 International Conference on Electrical Engineering and Computer Sci
ISSN :
DOI : 10.1109/ICECOS.2017.8167130
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Designing gamified-service towards user engagement and service quality improvement
Authors : SARIFAH PUTRI RAFLESIA
Citation : 2
Cover Date : 2016-04-07
Type Doc : Conference Proceeding
Publication Name : Proceeding of 2015 1st International Conference on Wireless and Telematics, ICWT 2015
ISSN :
DOI : 10.1109/ICWT.2015.7449241
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A conceptual framework for implementing gamified-service to improve user engagement by using ITIL
Authors : SARIFAH PUTRI RAFLESIA
Citation : 0
Cover Date : 2016-04-07
Type Doc : Conference Proceeding
Publication Name : Proceeding of 2015 1st International Conference on Wireless and Telematics, ICWT 2015
ISSN :
DOI : 10.1109/ICWT.2015.7449242
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A conceptual framework for implementing gamified-service to improve user engagement by using ITIL
Authors : SARIFAH PUTRI RAFLESIA
Citation : 7
Cover Date : 2016-03-23
Type Doc : Conference Proceeding
Publication Name : Proceeding of the 2015 9th International Conference on Telecommunication Systems Services and Applic
ISSN :
DOI : 10.1109/TSSA.2015.7440440
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Designing gamified-service towards user engagement and service quality improvement
Authors : SARIFAH PUTRI RAFLESIA
Citation : 5
Cover Date : 2016-03-23
Type Doc : Conference Proceeding
Publication Name : Proceeding of the 2015 9th International Conference on Telecommunication Systems Services and Applic
ISSN :
DOI : 10.1109/TSSA.2015.7440439
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A conceptual framework of engaged digital workplace diffusion
Authors : SARIFAH PUTRI RAFLESIA,DINDA LESTARINI
Citation : 10
Cover Date : 2016-03-23
Type Doc : Conference Proceeding
Publication Name : Proceeding of the 2015 9th International Conference on Telecommunication Systems Services and Applic
ISSN :
DOI : 10.1109/TSSA.2015.7440431
Q4
Designing game-based service desk towards user engagement improvement
Authors : SARIFAH PUTRI RAFLESIA
Citation : 5
Cover Date : 2016-02-01
Type Doc : Journal
Publication Name : Indonesian Journal of Electrical Engineering and Computer Science
ISSN : 25024752
DOI : 10.11591/ijeecs.v1.i2.pp381-389